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In this video training course from Greg Shields, you’ll learn the details of how each
System Center component contributes to Private Cloud operations. Indeed, you’ll get to
know some immediately-useful VMM 2012 tricks in building service templates. But you’ll
also come to understand how Operations Manager handles monitoring, Service Manager and App
Controller facilitate self-service, and Orchestrator glues everything together.
Whether you’re here to pass that 70-246 and get your MCSE: Private Cloud, or just looking
to expand your knowledge, this course isn’t one to miss.
Related Area of Expertise:
Microsoft System Center
Private Cloud isn’t so much a technology as a way of thinking. A Private Cloud in
operations might look like a virtual environment. It has all of the same actions, buttons,
and management tools. But it is the way in which you operate that virtual environment that
evolves it into something special, and something far more useful for your datacenter.
This certification tests not only your virtual skills; it also requires a mile-wide-and-
inch-deep understanding of the entirety of System Center: Operations Manager, Virtual
Machine Manager, Orchestrator, Service Manager, App Controller, and Data Protection
Greg approaches this course as the second of Microsoft’s two exams, with the 70-247 being
your first in line. By starting with the 70-247, you’ll have the technology underpinnings
for a Private Cloud firmly constructed. Greg continues that story in this course by
helping you actually use the environment you just created.
But he goes further here than ever before, delivering real-world examples that you’ll want
to implement immediately. You’ll leave with a better understanding of how a System Center
Private Cloud will greatly enhance IT services like IIS, SQL, and even Remote Desktop
1. Introduction to System Center, the MCSE: Private Cloud, and the 70-246 Exam (00:26:19)
It’s time to get started with monitoring and operating your System Center Private Cloud.
This exam is unique in that it tests the entirety of System Center, but without any of the
minutiae of Hyper-V. It's also a direct next-step after the content you discovered in
preparing for the 70-247 exam. Join Greg and learn what to expect in this introductory
2. Constructing your System Center Private Cloud (00:22:11)
You’ll hear Greg make this statement a lot: “It’s hard to appreciate System Center until
you get all its pieces into place.” Doing so is a requirement for this course if you plan
on following along at home. Greg runs through an example of why the entirety of System
Center is a requirement for full Private Cloud automation in this course, and gets you
started in prepping for your own experience.
3. Managing Cloud Resources: Building Blocks (00:22:45)
Look around Microsoft’s TechNet site or most of the blogs in existence, and all you’ll
find are examples of VMM 2012 service templates that reference web services. Greg wants to
provide a more real-world solution. So in this Nugget, he explains the building blocks
you’ll be integrating to construct a Remote Desktop Services infrastructure that supports
Scale Out and Scale In. You saw it here first! In this Nugget, you’ll learn how to deploy
new applications, deploy VMs/services (applications, SQL, roles, RDS), and manage VM
hardware (CPUs, Dynamic memory).
4. Managing Cloud Resources: Service Templates (00:39:49)
System Center’s new best practice in deploying cloud services is constructing them from
building blocks rather than merely deploying from a VM template. VMM 2012 service
templates are the final step in performing that assembly. In this Nugget, Greg helps you
through a few real-world and immediately-deployable examples in which you’ll manage self-
service, demonstrate application deployment leveraging service templates, and manage
5. Deploying End-to-End Monitoring (00:38:18)
With a service template deployed and servicing clients, the next step in monitoring and
operating your System Center Private Cloud involves monitoring with System Center
Operations Manager 2012. In this Nugget, you’ll deploy agents, discover and deploy network
device monitoring, import and configure management packs, and deploy and configure
monitoring of a heterogeneous virtualization infrastructure.
6. Monitoring Servers (00:22:30)
Operations Manager 2012 is an impressive monitoring solution that follows the service-
model approach. With it, you can collect all manner of monitors together into a hierarchy.
When anything goes wrong, a top-level light turns red. That warning lets you pinpoint the
specific issue that’s tripped a threshold. But before you can construct that model, you
need its constituent monitors in place. Greg explains in the next three Nuggets how
servers, the virtualization layer, and networking are managed in OpsMgr. In this Nugget,
you’ll monitor the Operating System Environment (OSE), monitor server applications, manage
Operations Manager alerts, and manage notifications.
7. Monitoring the Virtualization Layer (00:24:33)
Part two in this three-part mini-series on OpsMgr’s constituent components takes a step
out of servers and into your virtualization layer. You’ll learn in this Nugget how
OpsMgr’s virtualization layer objects work as you monitor host and guest performance,
monitor virtual applications, manage Operations Manager alerts, and manage notifications.
8. Monitoring Network Devices (00:28:58)
A third constituent component of OpsMgr monitoring is your network and the network devices
that exist on that network. These network devices aren’t necessarily your Windows servers
and desktops, but all the “extra” equipment that’s network-connected: routers, switches,
printers, etc. Greg concludes his three-part mini-series on OpsMgr’s basic components with
this Nugget's look at analyzing network device health, managing Operations Manager alerts,
and managing notifications.
9. Monitoring Application Health (00:31:10)
What you’ve learned up to this point is the farthest that most OpsMgr administrators get.
But what you’ve learned are only the building blocks for OpsMgr’s true monitoring
potential. It all starts with monitoring the health of applications and services, across
servers, hypervisors, networks, and everything in between. The art in OpsMgr monitoring is
building a good service model, also known as a Distributed Application Model. Greg will
get you started on that path in this Nugget's whiteboard of Application Performance
Management (APM), synthetic transactions, and distributed applications.
10. Configuring End-to-End Monitoring (00:34:20)
With the high-level discussion out of the way, it’s time to begin constructing the
distributed monitoring that your Private Cloud demands. That monitoring is “distributed”
because it spans the breadth and depth of all the resources in your Private Cloud. In this
Nugget, Greg dives into working with OpsMgr in configuring overrides, creating synthetic
transactions, and configuring Outside-In monitoring.
11. Configuring Advanced End-to-End Monitoring (00:24:49)
End-to-end monitoring is a big topic. As a result, Greg has broken it into two separate
Nuggets. In this second half of configuring end-to-end monitoring, you’ll learn more
advanced OpsMgr topics such as configuring application performance monitoring (APM) and a
deep dive into creating distributed application models. You’ve never seen monitoring this
12. Creating Monitoring Reports and Dashboards (00:15:04)
The previous three Nuggets can be a bit brain-frying if you’re not used to OpsMgr’s
service model-based approach. That’s why this follow-up Nugget concludes this course's
heavy OpsMgr content with an easy look at configuring service-level tracking, reports, and
dashboards. Even the best monitoring accomplishes nothing without the right
visualizations. Learn to create them in this Nugget.
13. Managing Problems and Incidents (00:23:39)
Greg suggests that the 70-246 exam is “a mile wide and an inch deep.” You don’t need too
deep of a skill set in any particular System Center component, but a broad understanding
of how they all work together. That understanding will help you as Greg shifts topics to
System Center Service Manager, starting with this Nugget on the very basics of working
with SCSM. You’ll learn how to work with problems, work with incidents, and how SCSM will
help with root cause analysis/diagnosis.
14. Implementing Service Level Management (00:20:02)
Service level management is a topic that spans both OpsMgr and SCSM. OpsMgr SLAs focus on
technology, while SCSM’s SLAs focus on people. Greg outlines the operations of both in
this Nugget on implementing service level management for your System Center Private Cloud.
In it you’ll discover how to define service level objectives (SLOs) and service level
agreements (SLAs), implement SLA management and escalation, maintain SLAs (including
planning for future growth), and analyze SLAs (reporting).
15. Implementing Service Offerings (00:36:26)
System Center Service Manager is best known as a work order tracking system, helping
coordinate the workflow of distributed IT teams. With a little help from System Center
Orchestrator, SCSM also can automate certain tasks. SCSM Service Offerings are exactly
what they might seem: Services IT offers that can be requested by anyone with authority.
Greg has the knowledge to teach you what you need to automate approvals and provisioning
of services when you combine SCSM with SCOrch. Learn in this Nugget how to add a new
service offering to the service catalog, create a custom workflow using the Service
Manager console, and reference Orchestrator workflows in Service Manager.
16. Implementing Workflows: Automatic Remediation (00:17:22)
Dig deeper into System Center automation in this Nugget as you learn more about SCO
Runbook automation and the automated remediation of incidents. Greg focuses on real-world
uses of System Center technologies that you’ll be ready to implement immediately in
17. Implementing Workflows: Capstone (00:33:23)
Certification prep is a reason for learning with CBT Nuggets, but it isn’t the only
reason. Once you pass the 70-246 exam, you’ll be using System Center technologies for much
longer in production. That’s why Greg pauses in this Nugget to complete the fully-
automated Remote Desktop Solution that you’ve been building throughout this video training
course. In this capstone Nugget, you’ll design and build end-to-end automation
incorporating System Center 2012 technologies, specifically adding VMM Scale In and the
automated delivery of ConfigMgr applications to your RDS environment.
18. Managing Compliance and Configuration (00:22:49)
When it comes to a System Center Private Cloud, you can assume the words compliance and
configuration probably mean Configuration Manager. While ConfigMgr only makes up a small
portion of the 70-246 exam content, this component is incredibly important to Private
Cloud operations. Greg explains in this Nugget how to use what ConfigMgr used to call DCM
(Desired Configuration Management) and now simply terms Compliance. You’ll get experience
with security and compliance management (includes IT GRC process management pack), as well
as analyze and remediate configuration compliance and analyze data in System Center
19. Managing Updates (00:15:17)
Microsoft’s monthly patches at one point were a big detractor to Hyper-V adoption. Smart
IT pros now know that the monthly patches happen for every hypervisor. Those same IT pros
use cluster-aware technologies to automatically Live Migrate VMs off hosts prior to their
reboot. VMM offers such automation, and also can automatically redeploy services when
service template changes need to happen. Join Greg in this Nugget as he explores how to
update machine roles in a service template, manage and update applications across multiple
clouds, and manage software updates.
20. Implementing Backup and Recovery (00:22:30)
Data Protection Manager might not be the sharpest tool in the System Center portfolio, but
it does offer rudimentary backup and restore capabilities for a low price point. Knowing
how to use it is a further requirement for the 70-246 exam, even if you might not use it
in production (just yet). Conclude your learning experience with this final Nugget as you
back up/recover product settings, back up/recover the cloud infrastructure, manage backups
(protection groups, storage), and implement business continuity for the cloud.